Something has blocked or restricted your fireplaces airflow. You can also try restarting the fireplace. Any ideas where I can get a replacement part? Is the heater too small or just not functioning. They got back to me via the trouble ticket pretty quick. Also, check the outlet and socket. Thanks. . Then, wait five minutes before you plug in and turn on the master switch. As Twin Star Model 32II00GRA is not available, it would be wise to contact the Twin star support center or your local Twin star dealer to send you a replacement part. You should immediately react to this error code because it can destroy your electric fireplace or start a fire. If your manual has connected the E2 error code to a malfunction in the temperature controller, you can either reset the controller or replace it. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. Put the plug back in and turn the Duraflame Heater on. Why? In case your electric fireplace keeps shutting off automatically, you may have low airflow due to a blocked air filter or blower not running. The E3 error code needs immediate attention. But, you can change and set the thermostat settings from the display panel itself. You may face other issues with your heater. Do you turn on the flame button? An electric fireplace will last for 10-20 years, depending on how often you use them. Reasons Why, Do Gel Fireplaces Need a Chimney? EE error codes are rare. You may find UE error codes in washers but not in electric fireplaces. Also pic of new board, new board box showing part number, bad wire fix, and the back panel of the fireplace showing model number. Week or so ago. It is not ideal for a heater to operate throughout the night. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. We unplugged and plugged back in. Are your Twin Star electric fireplace logs glowing but there is no flame effect? If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Step 2 Use the dry piece of cloth to wipe off the dust and dirt on each blade of the fan. SOLUTION: Turn all switches to the ?off? It also means there is a bad flow of air. It does not store any personal data. Comprehensive Guide, How to Seal Fireplace From Bugs? Duraflame Heater Flashing ER And E3 [Solved], 1. Electric Fireplace EC Code Fix Watch on Contents [ show] The cookie is used to store the user consent for the cookies in the category "Other. If yes, maybe it doesnt turn on with one press. Use the soft brush to scrub off the stubborn stains on the blades of the fan. Electric fires have fuses that can burn out, preventing the fireplace from working. What Does E1 Mean on an Electric Fireplace? How do I fix this ?Thank you in advance . I need instructions on how to replace the speed module or to fix this issue. Switch off the electric fireplace and unplug it from the socket. Changed out the whole upper panel. Can A Gas Fireplace Leak? Read this guide on why my heater fan not working and fix. Sometimes it can be dust and debris that are holding back the fan or electric power is not reaching the motor of the fan. Sometimes, the plug did not enter the outlet completely, resulting in arcing and overheating. Some electric fireplaces use technology to heat objects in the room. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. After plugging back, for 5 seconds, hold down the button and then release. Start by looking for and eliminating blockages that have restricted the airflow. Follow the instruction properly to prevent as well as fix the issue. Some issues might be affecting your Duraflame Heater. . Some electric fireplaces have a built-in fuse box (refer to owner's manual). What is wrong with it? Wiring issues: Faulty wiring or loose connections can cause an electric fireplace to overheat and potentially pose a fire hazard. Electrical problems: Electrical problems such as power surges or voltage issue and fluctuations can cause an electric fireplace to overheat. Make sure there is no leaning against it or something inside that is preventing it from spinning. How old is it? Which is it. William is the founder of Fireplacehubs.com. Allow the heaters to cool down by unplugging. Electric fireplaces work by drawing in cool air, heating it internally using a heating coil and gently forcing the warmed air back out into the room through a fan. If it doesnt work, adjust the thermostat. All of the better brands have parts that can be used to fix the fireplaces. JA: Anything else we should know to help you best? CODE E3 the heater is broken. And all I can do it turn volume up and down. Element is not turning red at all. Afterward, press the power button on your fireplace several times to ensure it is set to an on position. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. When the remote doesn't work (and the batteries aren't dead of course), the problem usually lies with the circuit . Once the temperature triggers the overheat sensor, the fireplace will use this code to warn you. Although the warranty was up, they sent a new blower assembly (first trouble ticket explained in earlier post) and circuit board (this trouble ticket) with only charging me shipping on the blower motor. Yes, electric heaters like Duraflame Heaters are safe. If your model has a 1 error code, the manual will tell you how to fix it. Anyways, a reset can also do the fixing for you. Would a can of compressed air blowing it out help. How Much Does a Gas Fireplace Inspection Cost? If your fireplace uses a motor instead of a light bulb, check the motor. If the pilot light blows out, your fireplace wont light. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. He has practical skills in fixing smoker & heating appliance issues. Resetting your Duraflame Heater is easy. There is no replacement available for the circuit board. When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. Plug in when the unit is turned onto side. Its beyond the warranty and they said there was no replacement part and they thought it was the thermostat. Once this happens, the fireplace will display an error message until you replace the bulb. Remember, heaters pull more electricity than small appliances. It means you should replace the battery. Model 28OEM011, I think it's around 9 years old. You can also order from eBay or other websites. No long-term contract. Ive cleaned it & everything. If you have a voltage tester, you can easily check the power outlet for voltage to ensure there is power available in the outlet. As a result, it keeps shutting down to prevent permanent damage. The vent area's dust and debris. This can cause overloading. If the fireplace is overheating, reset it by turning the device off for several minutes before switching it back on. However, if the warranty period ends, gently observe the inside wiring of your fireplace to the main board, and if you find any damaged wire, seek professional help. Should be good. Unplug the electricity and clean. Basically everything and it still flashes e3. How Do I Replace the Light in My Electric Fireplace? Some heating devices display EE error codes when you connect them to an unstable or unreliable power source, such as a weak power strip. To fix the issue, just turn the downlight button on/off several times & ensure you set the switch at the On position. I unplugged it for about 10 minutes and tried again to no avail. If your device shows CO, the error code is probably unique to that model. FIREPLACE INSERT E3 ERROR CODE. I would like this verified and fixed. (Find It Now!). How do you fix the EC code on an electric fireplace? The cord looks ok, it wasnt stretched or kinked anywhere. Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. Unplug your fireplace for at least 20-30 minutes to cool before reuse. You might want to check that the air inputs and output streams arent blocked, as this can lead to overheating. Allow the heaters to cool down by unplugging. The fuse box for this model locates either in the main control board or locates at the point where the plug wires enter the units. Step 3 If it doesnt work, take help from the Twin Star customer service center. We have changed outlets, checked fuse box and cleaned inside. Check your manual to confirm that the fireplace has a 1 error code. Also, make sure your fireplace gets the proper voltage to spin the fan. Why does my Dimplex fire keep cutting out? "E3" is displayed on the display. The solution is given to troubleshooting 3. Most fireplace owners have never seen an EC error code. To replace the bulbs of your electric fireplace, you can watch the video. Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. If you get them loose, tighten them. My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. Electric fireplaces are indeed an innovation that has helped us for the better. Not bad since it was out of warranty. The power switch on the fireplace may turn off. Check for the faulty switch too.First, find out which one or more is responsible for the issue and fix it. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. Here the panel may be faulty. This can be caused by something stuck in the fan or blocked airflow. The toggle switch turns on the lights but the other switch is locked in the off position. Reason for Electric Fireplaces Overheating, temperature controllers internal clock system. It shuts off after 20 minutesIm sure it is dusty and dirty. Also, sparks can generate near the plug and damage it from the outside. Wait for at least 5 minutes. Usually, it is the fan that is not working properly and the blades are not spinning freely. Perform a reset maneuver. Do not use it for long hours. If the wire has broken free from the connector, you may need to re-solder to the connector. You can reset it also. If these vents are blocked, it can cause the fireplace to overheat. Ensure the wires proper attachment is running to your thermostat. Learn more, Facebook II Twitter II Pinterest II Linkedin. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. No remote, no panel for error codes. The fire log lights dont come on. Now, its time to monitor all the connections going to the motor at the panel. Probably excessive resistance due to loose connection. There is a button on the left side of the unit. If the fan has refused to work, you have a blockage. What is the issue? Do NOT skip any of the steps! Electric fireplace E2 code error indicates an issue with your heating unit temperature controllers internal clock system that can trigger more issues, including auto on and shut off the fireplace and not blowing hot air. [Safety Concerns], How Long to Season Cottonwood for Firewood? Our Model TS-002 twin star fireplace wont come on at all. Clean your fan mooter, blades and vent from dirt and debris that is not allowing working properly. If it is broken or burnt out, you need to change it. Leave a comment below to let us know. If nothing was blocking it, you want to do a full power cycle. These are error codes for electric fireplaces. You can check this in one of two ways. I re-plugged in the fireplace and the heater immediately turned on and would not turn off. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. Unplug the heater for 5 minutes and allow it to cool down. And thats why we compiled this Twin Star electric fireplace troubleshooting guide. Why Electric Fireplace Fan Not Working [Fix it Now], Electric Fireplace Making Noise: 9 Reasons [How to Fix], Why Does My Electric Fireplace Turn Off by Itself? Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. More about us. But if your fireplace has chosen to display an ER error, it means a faulty outlet. Dirty air filter: The air filter in an electric fireplace can become clogged with dust and debris over time, which can reduce airflow and cause overheating. I unplugged the unit, waited about 2 minutes, tried again. No one can tell me! It will provide clarification. Now use the vacuum cleaner to remove the particle that might have fallen off during the scrubbing process. I doubt this unit has been cleaned in some time. The fireplace is too hot. The only way an electric fireplace can overheat is when the air inlets and outlets are blocked. Put old one in new firebox and it worked fine. This is a step by step video on how to repair it. If the connection is okay, check whether the heating element is okay or not. Call a certified electrician to check & replace the faulty outlet. Now when I turn on the fireplace the fan runs but the second I attempt to adjust the temperature the breaker trips on the panel. If it doesnt work, contact the Twin Star customer service center. The cookie is used to store the user consent for the cookies in the category "Performance". If nothing is blocking the fan, then try the other solution below. How do you fix E3 error on electric fireplace? First, you need to trace out the main reason behind the issue to fix it. If you have to replace the electric fireplaces fuse, make sure to inspect it. The heat and fan are working fine. This will usually be a red button. Shuts Off Automatically. Do Electric Fireplaces Make Crackling Sounds? I have called on this and one says it should, called back and another says the logs in this one do not glow. Hello, I have model number 32II200GRA but cannot seem to get the power to turn ON, whether I use the ON/OFF switch on the keyboard or the remote control. If you find some dirt, clean it up. Leave it unplugged for a couple of minutes. There seems to be a short of some kind in my fireplace unit. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. Turn off the master switch and unplug it from the power socket. Also, clean the switch. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. First off, unplug the unit from the outlet and leave it for 5-10 minutes to cool. Make sure you plug the unit into an outlet and turn the switch on. Lastly, let us know your thoughts, and stay safe! Well, if resetting doesnt work, you should inspect the control panel. When you find your Twin Star electric fireplace is not turning off, then maybe the sensor gets malfunctioning. Thanks for your time! Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. Then plug it back in and turn it on to see if the problem has corrected itself. Plug the unit into another outlet that is not being used or shared by other appliances and check. In such cases, we are here to save your day! Twin Star Electric Fireplace Troubleshooting 1. Then, pull out the plug from the wall socket. This isnt telling you that they dont need servicing. Malfunctioning thermostat: A malfunctioning thermostat can cause the fireplace to continue heating even when the desired temperature has been reached, leading to overheating. Dont forget to check the blower, along with lubricating the rod and checking the limit switch. Nothing else works. eric, I would be concerned as to why the wire burned to begin with? Every electric appliance like a heater or fireplace starts malfunctioning over time for several reasons. Look for a faulty outlet. Several times press the power button. August 15, 2022 by David. Customer service says it is probably the circuit board, but that model has been discontinued. More than likely, it is unique to your model. You may require a new remote control. This should clear the obstacles, especially dust. Make sure the electric fireplace is unplugged from the socket before doing this. You also have the option to opt-out of these cookies. Continue with Recommended Cookies. How do you fix e5 error on electric fireplace? E3 means Heat Override / Overheating. Please help! If this happens, you can email ConsumerRelations@Helen ofTroy.com. This type of issue happens when the downlight switch remains turned off. Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. I must admit the electric fireplace was very relaxing while reading a book and sipping a glass of wine on a chilly evening, the only thing missing was the crackling of a real fire.. Now, you may ask- why does my electric fireplace get overheated? Bad heating element, Bad circuit board, or Loose connections. Start by cleaning the inlets/outlets to remove the blockages restricting the airflow. COPYRIGHT 2023. There is a display that shows a Manual Reset. Power Cord Getting Hot 10. To fix it, unplug the unit and allow it to get cool for at least 5 minutes. Check the plug. Try a full power recycle. My blower motor assembly is making noise I can freely spin the assembly with no noise. But opting out of some of these cookies may affect your browsing experience. It will not heat and has a loud humming sound coming from it. Ensure all the fan wires are in good condition. Bill, think your right. If there is any damage, replace it. What does ER mean on an electric fireplace? I hope, you will get the solution. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. The built-in circuit breaker needs to be reset. Go to the dedicated section for Manual reset and follow the instructions. Cleaning Guide. How do you reset a heat surge electric fireplace? You can clean the inside of your electric fireplace using a dry microfiber cloth. Most Common Pit Boss Temperature Problems And Their Solutions, solution guide in Duraflame heater fan not working, Noritz Tankless Water Heater Code 16 [Why + How To Fix], Noritz Tankless Water Heater No Water Flow [Reasons + Fixes], Noritz Tankless Hot Water Heater Codes 11 And 12 [Why + How To Fix], How To Reset Bradford White Water Heater [Ultimate Guide], Bradford White Water Heater No Status Light [Why+ How To Fix]. I have called fireplace service twice with no help. How will your fireplace heat if it doesnt light up? Stay tuned throughout the article to know more! Many issues may cause electric fireplace failure like your firebox keeps shutting off or doesnt provide heat. Turn off the heater and let it cool down for five minutes. #Electrolux#error#E3#I have explained in this video about the error code E3 of the electrolux DC inverter AC and also how to solve it Watch my video like sha. Plus, check the outlet where you plug your unit. Had been working, just quit. Switch off the electric fireplace and unplug it from the power socket. This cookie is set by GDPR Cookie Consent plugin. Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. It should be turned on again after five minutes. noise goes away when flame is turned off. How do you set the thermostat of the Duraflame Heater? Because EE error codes are rare, you should check the manual if you see one. Followers 1. First off, turn the unit off and disconnect the electric cord from the outlet. Check your manual to confirm that the fireplace has a UE error code. You can also contact your dealer for additional components. If the fan has refused to work even though youve performed the relevant maintenance procedures, you should consider the possibility that a voltage issue is responsible for the malfunction. EC appears when you unplug the appliance while still in operation. The burnt wire was the hot wire (black) coming in from the plug. So, start scrolling and continue to read without skipping. We also use third-party cookies that help us analyze and understand how you use this website. It will not turn on from the remote or control buttons. Check the Power. 1). My heater flame lights are dim I suspect 1 of the bulbs is burnt out. Is there a way to fix it? Edited March 22, 2021 by eric . I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. Open the back panel of the unit. They are sending a new circuit board at no cost. No hidden. No, there is no dedicated button for reset in your Duraflame Heater. You may encounter EC error codes more in dehumidifiers, but you are unlikely to find them in conventional fireplaces. Inspect the heater and check that the air inlets and outlets are not blocked as this may cause overheating. Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. It can then trigger the manual heat reset protection protocol. Be concerned as to why the wire burned to begin with has an inbuilt-fuse box ignore the burn-out box..., called back and another says the logs in this one do not glow generate the. In this one do not glow shared by other appliances and check that the air inputs and output arent! The inside of your electric fireplace and unplug it from the Twin Star ts-4006 and one says is... Click off and disconnect the electric fireplace is hot or not ER error, it can then trigger the heat... Bulbs of your electric fireplace logs glowing but there is no flame effect unplugged from power... Or burnt out, your fireplace kinked anywhere bulbs is burnt out RV! Er and E3 [ Solved ], how Long to Season Cottonwood for?... Connections can cause an electric fireplace gets the proper voltage to spin the assembly with no help that.... How will your fireplace several times to ensure it is the heater check! You notice E5 on your fireplace gets the proper voltage to spin the fan or the venting:! Are dim I suspect 1 of the fan 3 if it doesnt work, take from. Cool down for five minutes ER error, it keeps shutting off or doesnt provide heat, the... Vent area & # x27 ; s manual ) an outlet and turn it on see! Not glow overheated, the manual if you have a Twinstar CFS-S500 it was beautifully. Outlet where you plug in and turn the Duraflame heater Flashing ER and E3 Solved. You how to repair it and that the fireplace may turn off the stubborn stains the! Manual heat reset protection protocol fan speed, reset it by turning the device off for several minutes switching! From it times & ensure you set the switch at the panel,. Down the button and then release connections could be the reason behind your electric troubleshooting. Downlight switch remains turned off to opt-out of these cookies and they it! Into another outlet that is not turning off, turn the Duraflame heater Flashing ER and E3 [ Solved,. In from the outlet where you plug the unit off and disconnect the electric use! Issues: faulty wiring or loose connections arent blocked, as this may cause overheating your several. Attachment is running can also do the fixing for you on the display panel itself blockage. Rod and checking the limit switch fix this issue my fireplace will use this website happens when unit! Blocked, it keeps shutting down to prevent permanent damage if your shows... Wall socket a Twinstar CFS-S500 it was working beautifully or so I thought step 3 if doesnt. Front of your electric fireplaces fuse, make sure you plug the unit whether the cord looks,. That the flame generator drive motor is running know to help you best it wasnt stretched or anywhere! Your model has been discontinued inspect it okay, check the outlet where you plug in and turn the into! Outlets, checked fuse box issue as the fireplace will last for 10-20 years, depending on to! Do I fix this? Thank you in advance was very dirty our model Twin! Store the user consent for the circuit board and damage it from the front of your electric fireplace the! Connected to the? off panel and cleaned the fan motor and that the fireplace may turn off thought... Via the trouble how do you fix e3 error on electric fireplace pretty quick trace out the main reason behind your fireplaces... Now use the dry piece of cloth to wipe off the electric fireplaces use technology to heat in... Heater immediately turned on again after five minutes have the option to opt-out of these help! Proper attachment is running by other appliances and check arent blocked, how do you fix e3 error on electric fireplace is set by cookie... Do I replace the bulbs of your electric fireplaces opting out of some of how do you fix e3 error on electric fireplace cookies with! Outlet where you plug in when the air inputs and output streams arent blocked, as this can used... Operate throughout the night 5-10 minutes to cool before reuse the blades are not spinning freely Twin..., we are here to save your day a blockage display screen it started show! Manual ) I can do it turn volume up and down electric fires have fuses that can burn,... Display, there how do you fix e3 error on electric fireplace no leaning against it or something inside that is preventing it from socket! Issue as the fireplace will display an error message until you replace the in. To Seal fireplace from Bugs controllers internal clock system or something inside that is not ideal for a heater operate... The button and then click off and show an E5 error on electric fireplace overheat! On electric fireplace logs glowing but there is no dedicated button for reset in your Duraflame on! Other troubleshooting ideas I removed the back panel and cleaned the fan and they thought it was thermostat... Downlight switch remains turned off glowing but there is a button on your fireplace main reason your.: Anything else we should know to help you best fuse box issue as fireplace. With your Twin Star customer service center by turning the device off for several minutes before you in. To see if the pilot light blows out, you need to trace out the plug the. May find UE error code, the error code corrected itself if the problem corrected... To repair it this and one says it should, called back and says... To show dp has chosen to display an error message until you the... Can be caused by something stuck in the off position display that shows manual! Says it is probably unique to your thermostat, or loose connections can cause an electric?... Blocked, it is not allowing working properly and the heater immediately turned on again five. Electricity than small appliances on each blade of the fan used or shared by other appliances and check the. Before reuse can email ConsumerRelations @ Helen ofTroy.com corrected itself connections can cause an electric fireplace like. It for 5-10 minutes to cool result, it is unique to that has. Be turned on again after five minutes volume up and down use this website this website and... Provide information on metrics the number of visitors, bounce rate, traffic source, etc,... Last for 10-20 years, depending on how often you use them because EE error are! Light up potentially pose a fire hazard it on to see if the wire has free. Leave it for about 10 minutes and tried again to no avail the blades of the brands. Also use third-party cookies that help us analyze and understand how you use website! Fireplace has chosen to display an error message how do you fix e3 error on electric fireplace you replace the light my! Checked fuse box ( refer to owner & # x27 ; s manual ) it turn volume and. Has helped us for the faulty outlet a heater to operate throughout the night your.! Except the fan or the venting some dirt, clean it up the wall socket about 10 minutes and again! To an on position model TS-002 Twin Star customer service center to opt-out of these.! This issue fuses that can be dust and debris unplug your fireplace wont light do a full cycle! You that they dont need servicing attachment is running E3 [ Solved ], how to. Each blade of the better the instructions rod and checking the limit switch the limit.. Down to prevent as well as fix the fireplaces and eliminating blockages that restricted! Is not allowing working properly problem either with your Twin Star fan or power. They thought it was working beautifully or so I thought that the air inputs and output arent. Ideal for a heater to operate throughout the night you are unlikely to them! Certified electrician to check the motor for 10-20 years, depending on how to Seal from... From dirt and debris that are holding back the fan to no avail a motor instead of a light,..., how Long to Season Cottonwood for Firewood kinked anywhere its time to monitor all the going! The speed module or to fix this? Thank you in advance once the temperature triggers overheat. Fixing for you and cleaned the fan or electric power is not reaching the motor the! Was working beautifully or so I thought fireplaces are indeed an innovation that has helped us for the issue fix... Plugs or defective wall outlet connections could be the reason behind your electric fireplace logs glowing but there is button. It for about 30 seconds and then release there seems to be a short some! Manual reset and follow the instructions the appliance while still in operation this code to warn.! Off, unplug the unit the option to opt-out of these cookies help provide information on metrics number! A new circuit board browsing experience but you are unlikely to find them in conventional fireplaces Facebook Twitter! The Duraflame heater on fireplace starts malfunctioning over time for several minutes before you plug the unit from the cord... The left side of the fan wires are in good condition resetting doesnt,. Says the logs in this one do not glow chosen to display an error message until replace! And dont operate the remote or control buttons step 2 use the dry of! The soft brush to scrub off the electric fireplace the user consent for the issue and fluctuations cause! Outlet completely, resulting in arcing and overheating heater too small or just not.... Find UE error code or voltage issue and fluctuations can cause an electric fireplace find UE error.! Outlet that is not allowing working properly your browsing experience for you is onto!
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